We charge a diagnostic fee to assess your appliance — but if you go ahead with the repair, that fee is credited 100% toward your total. You never pay twice for the same visit.
Schedule your appointment online or by phone. Our technician comes to your home and performs a thorough assessment of your appliance.
We diagnose the root cause of the problem and explain exactly what's wrong in plain language — no jargon, no guesswork.
Before any repair work starts, you receive a full, upfront quote. No work happens without your explicit approval.
If you approve the repair, the diagnostic fee is deducted 100% from your final invoice. You only pay the repair total — not both.
Some appliance repair companies charge a diagnostic fee and then add repair costs on top — you pay for both. We credit the diagnostic fee against the repair so you never feel like you're being charged twice.
After the diagnostic, you decide whether to proceed. If you choose not to repair, you only pay the diagnostic fee — no pressure, no upsell.
You see the full repair cost before we start. The diagnostic fee credit is reflected in your quote so you know exactly what you'll pay.
Diagnosis and repair happen in the same trip whenever parts are available. Fast turnaround, single invoice, no return-visit charges.
Fill out the form below — if you proceed with the repair, your diagnostic fee is credited 100% toward your total.
Diagnostic fee credited 100% if you proceed with the repair
