Terms of Use

Last updated: April 16, 2025

Please read these Terms of Use carefully before using the North Vancouver Appliance Repair website located at https://northvancouverappliances.ca/. By accessing or using our website or services, you agree to be bound by these terms. If you do not agree, please do not use our website.


1. About Us

North Vancouver Appliance Repair is a residential appliance repair service operating in North Vancouver and West Vancouver, British Columbia, Canada. Our website provides information about our services and allows you to request repair appointments.


2. Use of the Website

You may use our website for lawful purposes only and in a manner consistent with all applicable laws and regulations. You agree not to:

  • Use the website in any way that violates applicable local, provincial, national, or international law or regulation.
  • Transmit any unsolicited or unauthorised advertising or promotional material (spam).
  • Attempt to gain unauthorised access to any part of our website, server, or connected database.
  • Introduce viruses, trojans, worms, or other malicious or harmful software.
  • Harvest or collect personal information about other users without their consent.
  • Use automated tools to scrape, crawl, or extract data from the website without our written permission.

3. Service Bookings

Submitting a booking request through our website does not constitute a confirmed appointment. Your booking becomes confirmed only when you receive a direct confirmation from our team by phone or message.

All repair services are subject to our technician's on-site assessment. Quoted prices are estimates based on the information provided and may be adjusted once the fault is diagnosed. No repair work will begin without your explicit approval of the final quote.

Promotional offers and discounts (including the online booking discount, referral credit, extended warranty, and community discounts) are subject to the specific terms described on each offer page and cannot be combined unless explicitly stated.


4. Warranties and Guarantees

All repairs carried out by North Vancouver Appliance Repair include a standard 3-month labour warranty. This warranty covers the specific fault repaired and applies to labour only. Parts may be covered separately under the manufacturer's warranty.

Extended warranty plans (where purchased at time of repair) extend the labour warranty period as described on our Extended Warranty page. Extended warranties cover the same fault repaired and do not cover new or unrelated faults.

Warranty claims must be submitted within the warranty period. We reserve the right to inspect the appliance before honouring any warranty claim.


5. Payments

Payment is due upon completion of service unless otherwise agreed in writing. We accept cash, major credit cards, and e-transfer. Invoices are itemised and provided at the time of service. If you dispute a charge, please contact us within 7 days of receiving your invoice.


6. Intellectual Property

All content on this website — including text, images, logos, icons, and design — is the property of North Vancouver Appliance Repair or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our prior written consent.


7. Disclaimer of Warranties

The information on this website is provided "as is" without warranties of any kind, either express or implied. While we strive to keep information accurate and up to date, we do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

We do not warrant that the results of using our services will meet your specific expectations. Our liability in respect of any repair service is limited to the cost of that repair.


8. Limitation of Liability

To the fullest extent permitted by law, North Vancouver Appliance Repair shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of data, loss of revenue, or damage to property beyond what was directly caused by our technician.


9. Third-Party Links

Our website may contain links to third-party websites for convenience. These links do not constitute our endorsement of those sites. We have no control over their content, privacy practices, or availability, and we accept no responsibility for them.


10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.


11. Changes to These Terms

We reserve the right to update these Terms of Use at any time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of the website following any changes constitutes your acceptance of the updated terms.


12. Contact Us

If you have any questions about these Terms of Use, please contact us:

North Vancouver Appliance Repair

757 Marine Drive, North Vancouver, BC V7M 1H4

Phone: 778-949-5855

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